(Effective from 04/10/2017) This Privacy Policy represents the Privacy Commitment of India Health Link Pvt Ltd., a body corporate registered in India with its Registered Office at SCO-394, New Grain Market, Karnal, 132001 (herein after referred to as the ‘Company’)and applies to all its services delivered through its portal viz: www.indiahealthlink.com and the IHL Kiosks operating at different locations in India.

Our focus is complete customer satisfaction.

If you have made a payment via our kiosk and it has been found that an overpayment has been made or in case of a failed health test (amount paid but results not displayed), we will issue a refund to the original account used to make the initial payment.

In case of other disputes or discrepancies arising out of the payment on transactions done through our kiosk, please contact us via info@indiahealthlink.com; we will reverse the charges deducted for the transaction within 7 working days, provided the reasons are genuine and proved after investigation.

Dispute requests received later than 2 business days after the transaction will be treated as invalid requests.